Returns & Exchanges

• Returns are accepted within 30 days of the memo date or 15 days from the invoice date.
• We expect the returns to be sent back to the address mentioned below.

Attn: Shipping & Receiving Department

Avenue of the Americas, Suite # 301, New York, NY, 10036

T - 212-221-1071

• All items must be in the original form. Any damage incurred; customers will have to pay for the amount in full.
• Customers will receive a confirmation email about the return package being accepted by the Shipping & Receiving Department.
• Please make sure the packages are insured. Customers are welcome to use their own choice of carrier.

• Any basic stock purchase within a year can be stock balanced at 2:1.
• All products should be in their original condition and pass our in-house Quality Check.
• Special Orders cannot be returned.